Terms & Conditions

You should read the terms and conditions set out on this page carefully before using this website or our services.

Your use of Aztech Architecture Ltd web site is subject to these terms and conditions. You should visit this page regularly to read the latest version and read our privacy policy at the end of these terms and conditions. Access and use of the web site constitutes acceptance by you of these terms and conditions.


The web site and material relating to its information, products and services (or to third party information, products and services), is provided ‘as is’, to the extent permitted by applicable law without any representation or endorsement made and without warranty of any kind whether express or implied. Please note that, whilst every effort is made to ensure the accuracy of the material included on this web site, it is made available for general information only and does not constitute professional or legal advice.

We do not warrant that the operation of this web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, completeness, accuracy or reliability of the materials. In no event will we be liable for any loss or damage including, without limitation:

-loss of profits
-indirect or consequential loss or damage
-any loss or damages whatsoever

arising from use, or loss of use of, data, arising out of, or in connection with, the use of this web site.
Nothing in these terms and conditions shall exclude Aztech Architecture Ltd liability for death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), fraud, misrepresentation as to a fundamental matter or any liability which cannot be excluded or limited under applicable law.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Aztech Architecture Ltd reserves the right to change or amend these web site terms and conditions (including the privacy policy) and the content of the web site at any time.

Intellectual property

The names, images and logos displayed on this web site which identifies Aztech Architecture Ltd and/or third parties, together with the text, graphics, images and all other intellectual property, displayed on this site are the proprietary material of Aztech Architecture and/or third parties. Copying any of this material is not permitted without prior approval from the owner of the relevant intellectual property rights. Requests for such approval of Aztech Architecture Ltd materials should be directed to our offices giving details of your intended use of the relevant material and include your contact details.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet. We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur while using material from this web site.

Linking policy

You must ask permission to link directly to pages hosted on this web site. We do not permit our pages to be loaded into frames on your site. Our pages must load into the user's entire window.

We only link to our sponsors or partners.
Aztech Architecture Ltd is not responsible for the content or reliability of any web site to which it is linked and does not necessarily endorse the views expressed within them. Linking to or from this web site should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability or content of the linked pages.


You agree to indemnify and hold us, Aztech Architecture Ltd, agents and employees harmless from any claims, action, demand, liability or costs due to or arising out of information you provide to us, including without limitation, any liability of us, Aztech Architecture Ltd, agents and employees to any person in respect of any claim of infringement of copyright or other intellectual property right, defamation, libel or breach of confidence.

Privacy Policy

We collect personal information from you when you complete our online eQuotation or when you register interest or support. We undertake to treat that information in accordance with this policy.

Please see our Privacy Policy page

We will hold your personal information and use it only for the purposes described below. We will not supply your personal information to anyone else without first obtaining your consent, unless we are otherwise obliged or permitted by law to do so. We are not responsible for the data collection and use practices of other companies to which this web site may link. We do not use cookies on this web site.

The personal information you submit is only used internally by Aztech Architecture Ltd for the purposes of sending you publications, quotations and e-mail updates about developments on this web site and updates on services we offer, and to alert you to information about our organisation and our services that may be of specific interest to you.

You may request at any time that we cease sending you this information by sending an e-mail to mail@123plans.co.uk with your name, address, e-mail address and details of service(s) you no longer wish to receive stating your name, address, e-mail address and details of the service(s) you no longer wish to receive.

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.

Important notice to applicants (privacy matters)

The Council is required to publish your applications on its website and make available for public viewing and consultation and elsewhere. This includes your application form, your proposed scheme and any supporting information you or we provide if we are acting for you as agents. On occasions we submit site photographs or supporting statements with your planning application. Some Councils publish both planning and building regulation applications for public viewing.

Your application form will contain your contact details - name, address, contact numbers, email address etc. Please only provide information belonging to you that your are happy to be made available to others for public viewing in this way.

If your proposed new extension / structure (including foundations) encroaches on or over neighbouring property/ies then we will ask you to provide the contact details [ name/s and address only ] of the owners of the land affected by your development. Typical foundations, if your proposed extension is built up to a neighbours boundary will encroach over their land. As part of the planning application process we are required to complete Certificate B on the planning application and include all owners names and addresses if your development encroaches on or over their land or if their buildings are affected by your proposed development.

By providing your contact details (and owners/neighbours of adjoining lands and property contact details) to us you authorise us to pass this information onto your planning department for their use for public viewing.

Please ensure you have the consent of other owners/neighbours prior to providing us with their name and address. It is good practice to arrange a meeting with other owners/neighbours prior to submission of your application to discuss your proposed development and inform them how their contact details will be used by both us and the Council.

The Council as a matter of planning procedure, called the Consultation process, will write to all surrounding properties inviting comments on your application. Any member of the public can either support or object to your proposal online or by writing directly to the Council.


Quotations given by Aztech Architecture Ltd are given in good faith and are subject to change at our discretion. Where quotations change we will endeavour to advise you of this in writing as soon as we are able. We are not obliged to proceed with any quotations given.

Invitation for Aztech Architecture Ltd, or its representatives, to visit the site is deemed as acceptance of the quote given and any work carried out is chargeable. Where projects are terminated for any reason we reserve the right to charge for work carried out to date.

Party wall Act, Site Boundaries & Site survey

Our survey is not a conditions survey where we report on any structural defects to your property or geological issues that may affect your proposal. If this type of survey is required then we would recommend that you contact a Chartered Surveyor, Structural Engineer, Arboreocultural or Geological investigation surveyor.

Our survey will include the following items only: Dimensioned survey of the existing building and elevations, as applicable to your development.

Assumed site boundaries and assumed drain runs will also be detailed but are always assumed. The onus is on the applicant to confirm any discrepancies prior to Local Council application stages. No underground geological or drainage surveys will be carried out on site and are not included in our quoted fees.

Prior to any site construction works your attention is brought to the Access of Neighbouring Land Act 1992 and the Party Wall Etc. Act 1996 and any subsequent amendments. You must obtain prior written consent of the owner/s and occupier/s of any land upon which it is necessary for you to enter in order to construct, externally finish, decorate or in any other way carry out works in connection with this development including future repairs/maintenance or to obtain support from adjoining structures. Detailed copies of this Act are available from your Local Authority. Planning permission and Building regulation approvals can be granted but you must obtain party wall act consent for you to carry out the works as detailed in the approvals.

The Party Wall Act covers:

a] work on an existing wall or structure shared with another property

b] building a free standing wall or a wall or a wall of a building up to or astride the boundary with a neighbouring property

c] excavating near a neighbouring building

It is important to note that the Party Wall Act requires at least one months notice [ in some cases two months] of 'planned start of work' to be given to the neighbour/s. The minimum time period should be sufficient to enable a written agreement to be made regarding boundary ownership, positions access etc. If your neighbour/s do not grant you written approval then your proposal may have to be revised to the satisfaction of these parties.

We strongly advise you to discuss the proposal with your neighbours prior to submission of Local Authority applications to avoid disputes before, during or after construction. As this Act has legal implications, if you do have any doubt as to your obligations under this Act then please consult your legal advisor or a Party Wall Surveyor.

A planning approved scheme can detail encroachment on or over land that is not under your ownership. Typically this may be rainwater goods, foundation, drain, wall or roof structures. Planning permission does not grant access rights, or give any right of ownership over adjoining property/land. It is the applicant's responsibility to establish the ownership and legal position of the boundary before carrying out the work shown on the scheme drawings. Where it is necessary to gain access to adjoining land/property, to carry out Building operations, or to allow inspections or work, it is recommended that written permission is obtained from the owner of the land/property.

Boundaries: Any encroaching building work on or over your boundary is to be with the adjoining owner/s written consent. Boundary walls, where demolished must be replaced in their historic position unless other legal agreements are made in their relocation.

We reserve the right to assume site boundaries.

Your legal site boundaries/ownership as detailed in your property deeds take precedent over any boundaries that are detailed on the Local authority applications. No liability will be accepted in relation to clarifying your legal site boundaries. If you do have any doubt as to the extent of your legal site ownership then please consult your legal advisor.

During the site survey assumptions may have to be made in relation to your site boundaries and the structural fabric of the building. This is mainly due to fitted carpets and inaccessible areas such as ceiling voids, floor voids, outbuildings, trees or shrubs, dangerous structures, undefined boundaries or trespass onto neighbouring land etc.

If you consider that the site boundaries detailed on your scheme drawings are not in the correct position please provide a detailed dimensioned plan detailing any discrepancies prior to the submission of you Local Council Applications. This is important for clients who are intending to build near to a neighbouring boundary.

It is important to establish your boundary position with your neighbours prior to site construction works and to agree in writing the position if any new walls, foundations, eaves and gutters on/over or near the shared boundary. If after site works commence and the site is cleared to make way for the new buildings and boundaries conflict with the approved building positions then you may have to revert to the planning department to revise the scheme to accommodate the boundary positions.

This would normally be by way of a Non Material Amendment Planning Application to an approved scheme or a new planning application if the proposed revision is considered to be a material change to the approved scheme. Please ensure you and your building contractor have read the conditions of all your planning and building regulation decision notices.

Scheme drawings, Cross sections & Building Specifications

Our cross section foundation detail is a standard detail that will apply to most extension foundations. However in some cases these foundation details will have to be superseded and redesigned as construction work progresses.

There may be other geological issues when you are planning an extension, ie there may be old coal mines, contaminated or built up land, sewers, wells, supply pipes etc or the sub soil conditions may be different to that anticipated, ie you may not dig to solid clay, all of these issues will have an impact on your extension foundation.

The Building Control Site Inspection Officer would normally approve the foundation trench prior to construction infill.

We would suggest that trial holes are dug and investigation works are carried out prior to site construction works. Your contractor can then establish what ground conditions exist on site and can include this when quoting for the works. You should hold a contingency budget allowance for unforeseen geological issues as site work progresses.

Building Control, neighbours who have built extensions in the vicinity, or your conveyancing solicitor may hold historic information on any geological ground conditions that mat affect your proposal.

In some cases, particularly with new builds Building Control may ask for a previous history of the site to determine risk of contamination or a laboratory soil report to identify and contaminants. Details can be requested to remove contaminants if identified by the site investigation report.

If further geological reports are required then you will need to contact specialist geological contractors who will be able to provide this information for you.

Your legal advisor should have informed you if the site is contaminated or if there are any other development restrictions when you first purchased the property.

Any consultants fees or specialist reports are not included in Aztechs services or quoted fees.

The specification document and scheme drawings, etc are intended to be used for Building Regulation and Planning approvals only. We accept no liability in relation to disputes/delays/ arising from site construction works. The service we provide to you excludes any liability for consequential loss or financial damages.

Whilst we take all reasonable steps to ensure that the information contained within the issued documents is accurate and up to date, no liability can be accepted for any errors or omissions.

Once issued, if you are in any doubt as to the validity of information made available in the specification document or the scheme drawings, or if you wish to rely on this information, then it may be in your best interests to seek verification by contacting us or seek further assistance from us or your solicitor.

On depositing of the local authority application/s the applicant is deemed to have viewed and approved the scheme drawings and specifications.

All scheme drawings and specifications are protected by Copyright and may not be reproduced in whole or part without our written consent.

At all times the specification document is to be read in conjunction with the scheme drawings.

No dimensions are to be scaled from the scheme drawings.

Scheme drawings/specifications and structural calculations are subject to revision during the application process and occasionally during site construction works. If any of these are issued to the client/contractor prior to approval stages then they are to be used for guidance for tendering purposes only.

Manufacturers of construction materials details and specifications are provided in good faith at time of issue of plans to assist you, the client, in obtaining fair and reasonable quotations from building contractors.

The building specification details that we, the company, provide to you, are not intended to be built from, they are only provided to you, the client, to obtain planning and building regulation decisions.

As planning and building regulation approvals are valid for 3 years (please refer to your local authority decision notices for time frames)

Manufacturers details and specifications are often revised and updated over this period and updated/upgraded/discontinued due to manufacturer or building regulation requirements.

Your building contractor should clarify, in writing, with the manufacturer of any specified building material that the proposed materials intended for use on site are up to date with the manufacturers specifications and recommendations.

We do not make any further enquiries with manufacturers, if manufacturers details do change we may contact you with any upgrades or changes or alternative solutions, however this is not included in our fee.

Your building contractor may revise their quotation subject to using alternative materials.

Any changes to building materials specified, whether that may be due to building contractors preferred supplier or shortage of any specified material , are to be agreed directly between the building contractor and manufacturer.

We are not site / project managers so the onus will be on the client / building contractor to agree any alterations to an approved planning and building regulation scheme.

If approved scheme drawings require any revisions due to manufacturers changes in building materials and dimensions of proposed structures are affected then further planning or building regulation applications may be required, these applications can take 8 weeks minimum.

We cannot be held responsible for any changes to our building specification due to manufacturers changes to their building product specifications.

Site works & Underground services

The building contractor and applicant is to check all dimensions, angles and levels on site prior to commencement of work. In the event of any discrepancies in this scheme no liability will be accepted once work has commenced.

Any discrepancies are to be reported in writing with details, drawings and dimensions where appropriate. Local Authorities or other interested parties may have to be updated as a result of any discrepancies and work must not progress until all parties have approved revised plans/construction details.

Our building specification relates to a building regulation application and a contractors reference for quoting only. Your contractor will be responsible for confirming exact material specifications and measurements on site. If materials of a different specification, to the approved specifications, are used, then the onus is on the contractor to gain the approval to the suitability of these materials with the building control officer. If site demolition/construction works reveal different elements of structure than those detailed in the approved plans then work must not progress until the Local Authority has approved revised methods of construction or revised plans/details.

Any work over, or near any public sewer to be to the approval of your Local Utility Company drainage engineers department and your Local Authority Building Control department. If underground services are revealed during excavation then construction methods/details may have to be revised to the satisfaction of Local Utility Company drainage engineers department and your Local Authority Planning or Building Control department. It is the applicants responsibility to accurately establish both the line and level of any underground services that are near the proposed extension foundations. Utility companies do charge an application fee for extensions that are to be built over or near public sewers.

We are not appointed as the principal designers under the CDM regulations and these duties are to be carried out by others. We do not provide Health and Safety advice, this would need to be provided by others. Our services do not include any site management services. Our services are complete once planning and building regulation decisions have been issued.

No desktop studies or surveys will be carried out with regard to any underground services running through your site or any adjoining site. The client is responsible for confirming, wherever possible, the location of any underground services. Any existing or proposed underground services, as indicated on the scheme drawings ie drain/cable /sewer or rainwater pipe runs etc, will be assumed. Contractor/Applicant to allow contingency for unforeseen drainage work arising when site excavation work commences.

No desktop studies or surveys will be carried out with regard to the site soil/ground conditions. Contractor/Applicant to allow contingency for unforeseen foundation work arising when site excavation work commences.

We accept no liability for the condition of any existing structures that may affect your proposal.

Local Authority Planning & Building Control, Completion certificate, Site Inspections & Decision notice conditions

The building completion certificate: This certificate should be issued by Building Control on satisfactory completion of all the site works. We would advise you, the applicant, to obtain this completion certificate prior to release of final payment to your building contractor. The onus is on the applicant/Contractor/Local authority to oversee site construction works and that the relevant site inspections are carried out and that any remedial work is carried out, as applicable, to the satisfaction of the Building inspector. This certificate may not be issued if the Building inspector is not satisfied with site works during inspection.

Planning and Building Regulation approvals may have attached conditions. The onus is on the Contractor/Applicant to ensure that all conditions are complied with as detailed in the approval documents and approved plans , structural design and specifications. If these conditions are not complied with then the Local Authority may take enforcement action, which may jeopardise the future sale of your property. Often plans and specifications are revised during the Local Authority application stages. Any discrepancies between the planning approved scheme and the building regulation approved scheme are to be reported to us prior to any site works.

Building regulation approved plans-Where plans are passed, if the building work is not started and proper notice given to Building Control within an expiry date of depositing the application, a further notice will be issued under Section 32, Building Act 1984 stating that the deposit of the plans is of no effect. A new application and fee may be requested.

The applicant or contractor must, by law give formal notice [ contact your Local Authority for notices] to Building Control prior to the commencement of site works.

Planning approved plans-Where plans are passed the development permitted shall begin before the expiry date on the notice of decision.

All works to approval of Local Authority Building Control Inspectors and Planning officers.

All work to comply with the current Building Regulations and subsequent amendments whether detailed in these scheme drawings and specifications or not.

We do not guarantee a planning approval, the planning decision will be based on numerous factors, ie residential design guidelines, neighbours objections, loss of light and privacy issues etc.

If for whatever reason planning is rejected then you have the option after the decision is issued to submit a planning appeal and a planning inspector will then make a final decision. You do need to ensure you have reasonable grounds of appeal.If it is possible to address the reasons for refusal of planning permission then we can submit a revised scheme to your planning department, this process can take another 10 weeks as a general guideline.

It is expected that the client will have made independent pre application enquiries with their Planning department and neighbours as to the feasibility of the proposal prior to the engagement of our services.

We do not guarantee a building regulation approval as in certain circumstances, for example, underground services, public sewers, existing ground conditions cannot show compliance with the building regulations and as such a Building regulation application will be rejected.

Additional applications and scheme revisions will be quoted for under a separate quotation.

Structural Design Calculations & SAP Energy Calculations

Structural engineers calculations and SAP Energy design calculations may be required for your proposal, these are not included in our standard plans package and fixed fee quotation and are chargeable to the applicant if requested by Building Control during the application process.

These calculations are based on your proposal and the Local Authorities requirements. You are not obliged to use our engineers in any case. Most loft conversions will require structural design calculations. SAP Energy heat loss calculations may be required if excessive glazing is incorporated in the design. If heat loss from the building cannot be justified then a reduction in glazing area will have to be considered and the Local Authority will have to be updated with the revised design.

All structural engineers calculations supersede any notes and dimension shown in the issued plans and specifications, unless stated otherwise, any conflicts to be reported before work commences.

All existing walls that are intended to accept additional loadings from the new works including their foundations should be inspected in consultation with the Local Authority Building Control inspector on site to verify their load bearing capacity and structural condition. It may be necessary to partially or completely rebuild walls and or underpin foundations.

Existing lintels or foundations taking new increased loading to be exposed and assessed for suitability to carry new loads, to satisfaction of Local Authority Building Control inspector.

Permitted development & Certificate of Lawfulness applications.

This application is made to the LPA to assess if your proposal is exempt from planning permission, the LPA issue a Certificate if they consider the proposal to be exempt.

If for any reason planning permission is required then a planning application would then have to be submitted.

If a Certificate is issued and you decide to build under your Permitted development rights then it is the Contractor /Applicants responsibility to ensure that the development is carried out within the allowances as detailed in the Town and Country Planning [ General Permitted Development ] Order 2015 and any subsequent amendments. In certain scenarios and for the applicants benefit we sometimes need to separate the scheme drawings into 3 separate applications, ie A Householder Development Application, a Permitted Development Application and a Building Regulation Application. There is an administration fee payable of £ 390.00 for this, it is an optional application route and we would advise you of the benefits in each particular case.

Please ensure that your property has not had its permitted development rights removed under an Article 4 direction, affected by a planning condition, you are in a conservation area, AONB or a restrictive covenant or similar.

Payment & Fees

  1. Our plans package includes an initial design consultation after we have been instructed. Site visits at the request of either the Applicant, the Contractor or the Local authority after the plans have been deposited [or after the initial site visit and design consultation] are chargeable to the client. These fees are based on a £200.00 initial travelling fee, thereafter £100.00 per hour or part thereof. E.g. surveys as deemed necessary by the Local authority / drainage surveys / highway crossings / Local water board reports / etc or an Applicant who would prefer to discuss the proposed scheme drawings on site.
  2. All hard and PDF electronic copies of plans, building specifications and all other documents issued by us will remain the property of the company until full payment is made.
  3. If after the site survey and design consultation additional elements are added to your initial brief that we have previously sent you a quotation for, we reserve the right to increase the quotation on a pro rata basis. This will be explained to you in writing if this becomes the case. Example, you are issued a quotation for a single storey extension and onsite your brief changes sing a single storey extension and a loft conversion.
  4. In projects where we act as your agents our fees will be due seven working days after first issue of draft plans. We consider the issue of draft plans to be the first issue of plans to the client whether this is one plan or any other amount up to and including a full set of plans and specifications. In proposals where clients act as their own agents our fees will be due on initial site survey.
  5. If payment for our services is not received within our specified payment terms then other projects may take priority in our booking out procedure, which may result in delayed local authority application or delayed amendment of plans.
  6. Our quotations remain valid for 3 months from date of issue with the condition that plans are submitted to planning and building control within 3 months of the site survey, if plans are not submitted within this timescale then a new quotation would need to be completed and any difference in our fee would be required in order to proceed.
  7. Design alterations. Amendments or further information/clarification requested by the Planning department or client to the scheme drawings after submission are chargeable to the client. Our companies fees charged will be based on £100.00 per hour or part thereof in logged time.
  8. We require at least 3 clear working days to update the Planning Department with a revised scheme. We cannot be liable for deadlines imposed by the Planning Department for receipt of revised schemes that are for less than 3 clear working days.
  9. The 'client inspection period' is the period commencing from our issue of draft plans and including 14 days thereafter inclusive.
  10. Planning and Building regulation updates [after the plans have been approved by the client and submitted to the Local authority] are chargeable to the client at a one off fee of £190.00 per update plus plans revision time. Clients do have the choice to only make a planning application first followed by a Building regulation application. Our fixed fee is based on submitting the planning and building regulation application, to run concurrently. There is a 20% surcharge if you instruct us to make a planning application first and a building regulation after, subject to planning approval being granted.
  11. Minor amendments requested outside the client inspection period may be subject to a fee at our discretion.
  12. Major design alterations or design alterations that did not form part of the original specification or quotation or on site design notes, as deemed by us, requested by the client at any stage are chargeable to the client on the above basis.
  13. Site location plans and block plans 1:1250 and 1:200 or 1:500 are chargeable. These extracts are required for all applications. If you provide these extracts there is no charge.
  14. Scheme drawings can only be issed in non editable formats, i.e. PDF. These drawings must only be used for reference purposes only. If you, your contractors or subcontractors ie structural engineers, use or revise the scheme drawings then no liability will be accepted for any inaccuracy as detailed in the scheme or any revised scheme.
  15. Local service board enquiries are occasionally requested by Building control. These detail public service pipes that may affect your proposal.
  16. Additional applications. Planning / Building regulation / listed Building consents that are not detailed in our quotation will be quoted for separately if required after the initial site survey. We include one householder planning application and one Building Regulation application in our online quotation, additional planning applications [for householders], i.e. Certificate of Lawfulness for proposed use or Prior approval Applications or Planning re-applications will be charged at £690.00 per additional application required. Commercial planning applications are not included in our online quotation system and will be quoted for separately. Non material planning applications will be charged at £390.00 per additional application required.
  17. Local Authority fees will be due when you instruct us to deposit the application/s with your Local Authority. The Local Authority invoices the Applicant for site inspection fees, if applicable, after commencement of site works.
  18. All works to comply with relevant codes of practice and British Standards and to be fitted to the manufacturer's instructions.
  19. Contractor/Applicant to comply in all respects with the current Building Regulations and related Building / British Standards and Codes of Practice, whether detailed in this scheme or not.
  20. Additional records. Which may be required by the local authority and are chargeable to the Applicant. You will be provided with a quotation if this is required. Ie Photographic records for Listed Building applications.
  21. Information at the request of either the Applicant, Contractor or the Local authority after an approval has been issued will be subject to a fee.
  22. Copy fees. Additional scheme drawings and specifications, photographs, etc are chargeable to the Applicant at £10.00 per set.
  23. Invoices that remain outstanding which are not settled in accordance with our payment terms will be subject to a 5% administration charge [of total statement value] or a minimum fee of £20.00 [whichever is greater] per monthly statement or reminder issue. i.e. a statement or reminder will be issued every 14 days from date of first invoice.
  24. Invoices that remain outstanding for a period of 30 days from the date due will be subject to the following staged debt collection process -
    Stage 1 - Our accounts department will make a formal request for payment with a final date for payment.
    Stage 2 - If no payment schedule is agreed or payment in full is made by the final date for payment then we reserve the right to instruct a third party debt collection agency to commence debt recovery proceedings. Letter/s before action will be issued.
    Stage 3 - If no payment schedule is agreed or payment in full is made to the debt recovery agency then a small claims application will be submitted.
    Stage 4 - The small claims application will include Debt Recovery costs in full and incurred interest due from the date the invoice became due including any commission and costs incurred by the debt collection agency Court application fees Court attendance costs by the company and legal representatives.
    Stage 5 - If a County Court Judgement [CCJ] is awarded High Court Sheriffs will be instructed to recover the debt and any further costs.
  25. Active applications with related invoices that remain outstanding [which are not settled in accordance with our payment terms] will be archived after eight weeks of invoice.
  26. Release administration costs of £60.00 will be incurred to convert archive projects to an active application.
  27. Structural Engineers, Party Wall Surveyors and Sewerage Providers; If the client contracts their own independent specialist consultants, ie Structural engineers, Party Wall Surveyors etc or requires additional input or drawings/sections with regards to securing local utility companies approval then we, the Company, will charge an involvement fee for liaising with the client, the clients consultants, sewerage providers and the Local Authority for the following: Verbal and email or written communication including advice, negotiation, drawing revisions, administration and additional Local Authority applications or updates that may be required, in an effort to resolve any issues. For example, plans may need revision arising from a neighbours request after applications have been deposited or decisions have been issued by the Local Authority or Building Control request clarification of insufficient information or detailing in a structural engineers package supplied by the clients structural engineer. Our companies fees charged will be based on £100.00 per hour or part thereof in logged time.
  28. If a multiple application is made ie. Planning/listed building/building regulation etc we will issue the Local Authority decisions to you the applicant when we receive notices from all the departments of the Local Authority. ie We will email the Applicant with the decisions/notice, etc enclosed.
  29. Please ensure that there are no legal restrictions that may affect your proposal / application, e.g. restrictive deeds ie [If you pay a rent charge or similar you may have to seek the charge owners consent to develop your property.] / leases /Article 4 directions / covenants, mining works etc. as once we are instructed either verbally or otherwise our fee is non refundable.
  30. We draw your attention to The Wildlife and Countryside Act 1981 and any subsequent amendments.
  31. Please ensure you are aware of all potential costs [ as applicable] involved with your proposal ie. All Local Authority fees including site inspection fees, easement charges, new site access fees, legal fees and any other professional fees that may arise during the application process.
  32. On acceptance of our online quotation we will arrange to visit your property to carry out a measured survey and design consultation, at this stage you will have agreed to our terms and conditions.
  33. If for whatever reason you decide not to proceed any further then we require notice of cancellation in writing. We will then invoice you on a pro rata rate for the work carried out on your verbal or written instruction.

Our agency terms

1. Our service, obligations and responsibilities to you as agents is completed once the Local Council has reached its decision stages, if an application is withdrawn, or after four months from when your plans are first issued, whichever comes sooner.

2. Local Council applications that are deposited or decided outside of this agency period may be chargeable to the client at our discretion. For example if you instruct us to make applications outside of this agency period then you will be charged an agency extension fee of £90.00 per month.

3. We reserve the right to withdraw our agency services or submit a further quotation for agency extension after twelve months have lapsed since the first plan issue.

4. We reserve the right to withdraw our services as agents to the client at any time, if we deem that the applicant / client has acted unreasonably.

5. We strictly do not act as agents for applicants who follow the Building Notice procedure or who start site construction work prior to the approval stages.

Other advices

6. We advise you to contact your Buildings Insurance Company and inform them of your intended construction works and obtain their written approval to the works prior to commencement. Also ensure that you have adequate cover in place to your requirements. eg if structures subside due to inadequate foundations or ground conditions or if the contractor causes any structural damage or otherwise on site.

7. We advise you to ensure your contractors have adequate insurance cover in place to cover all eventualities during and after site construction works.

8. We would also advise you not to schedule a start date for contractors until you are in receipt of all the relevant Local Council and other approvals, as applicable, ie planning approval, building regulation approval and Local Water Company approval, as applicable.

9. Often there are delays in obtaining these approvals, ie planning resubmissions or planning appeals due to rejections, this can lead to unexpected 3-6 month delays of an anticipated start date. We cannot be liable for any delays and cancellation of contractors etc due to delays in obtaining all the necessary documentation.

10. Telephone calls between you and us may be monitored or recorded for the purpose of maintaining and improving our service standards or for reference purposes or for training our staff.

11. In the areas affected by the building work, provide low energy light fittings (fixed lights or lighting units) that number not less than 3 per 4 of all the light fittings in the main dwelling spaces of those areas. (excludes infrequently accessed spaces used for storage such as cupboards and wardrobes).

12. Existing water filled central heating system to be extended throughout new extension with new wall mounted radiators to suitable heating engineers design. Radiators to be fitted with thermostatic control valves.

13. All electrical installations to be in accordance with current regulations, and certification to be provided.

14. All gas plumbing installations to be carried out by approved GAS SAFE registered installers.

15.Wholesome hot and cold water supply to be made available to kitchens and sanitary areas including water of a suitable quality to any flushing devices, as per Approved Document G.

16. Drawings and specifications not to be used by a third party for the manufacture or provision of elements and materials such as: staircases, doors, windows, trusses, kitchens, etc. Contractors involved with such, should carryout independent site surveys and enquiries prior to manufacture or supply and any discrepancy to be reported.

17.If you are in any doubt as to the validity of information made available within these pages, or if you wish to rely on this information, then it may be in your best interests to seek verification by contacting us or seek further assistance from your solicitor.

18. Flue outlet positions in relation to windows and doors, etc to be in accordance with diagram 34 & 35 of Approved Document J. This also applies to flue outlets from adjoining properties.

19. Final layout of plumbing and drainage to be to BS EN 12056-2000 and BS EN 752 to ensure adequate falls are achieved and connections made to appropriate system, without the need for excessive notching of floor timbers.

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